Being an Expert Isn’t About Knowing the Answers.

Being an Expert Isn’t About Knowing the Answers.

I’m betting that you’re an expert in what you do, and you possess a lot of answers to challenging questions. Moreover, you probably enjoy answering questions about your area of expertise – and your customers likely come to you with questions that are nagging at them....
Your Deliverables Are Not Your Value.

Your Deliverables Are Not Your Value.

My father is a bit of a genealogy nut, and I remember the day he came home and joyfully announced that he had discovered a writeup about the Bacon family crest in some old history book. (Despite the porcine nature of our surname, there are a couple of famous Bacons:...